What to Expect with Our Appliance Repair Services

Calling an appliance repair shop in Williamsburg can be difficult for some people because they aren’t really sure what to expect. If you’ve never worked with us in the past, we’re confident that you’ll be very happy with the overall level of service you receive. Just to make the whole process a little easier, however, we’ve outlined some of the key things you can expect from our appliance repair services.

If at any time you have any questions or want clarification on something, please don’t hesitate to give us a call at 718-517-2234 to speak with one of our friendly service pros. They will be more than happy to explain something in more detail or give you the specific information you need.

Before We Arrive

When you call us at 718-517-2234 to tell us that one of your appliances is broken you will speak with a friendly service coordinator. They will take down all the details about your appliance including the type, manufacturer, model number, symptoms of the issue it is having and more. Depending on what they learn, they may be able to give you an estimate on how much it would be to fix, but until a repair professional actually comes out to your home we won’t be able to give a firm quote. If you choose to have someone come out to your home to perform the repair, we’ll schedule an appointment at a time that is convenient for you.

Coming to Your Home

Once you’ve made the appointment we will do everything we can to make sure our appliance repair professionals arrive on time and with all the tools and equipment needed to fix the problem. All of our services pros are experienced and have had a background check to help ensure your safety and comfort throughout the process. When they arrive they will go right to your appliance to attempt to diagnose the problem.

When they know what the issue is, they will let you know what is causing your problems and how much it would be to fix. At that point, you can decide whether or not you’d like to go through with the repair. If you choose to move forward, the repair professionals will typically be able to begin the work immediately. In some rare cases they may have to order a part, in which case they will schedule a time to come back and complete the repair.

Fixing the Appliance

Repairing an appliance typically means replacing one or more parts that have gone bad. The repair man will get everything replaced and the appliance put back together. When completed, they will test everything to ensure your appliance is in good working order. If everything is working as expected, the job is completed. We’re confident in all our repairs so if you continue to have the same problems (or the reoccur) we will come out and fix it again.

If you’d like to schedule an appointment or you have some questions, please give us a call at 718-517-2234. We look forward to helping you get your appliances working properly.